RETURN POLICY – 45 DAY RETURNS

If you are not satisfied with you order for any reason whatsoever, you may return your order to us within 45 Days for an immediate refund once we receive the items in our warehouse. Refunds will be issued through the same method in which the order was charged. Credit Card returns usually take 1-2 Business Days to post to your account balance once refund is issued. All returns will only be accepted if items are unused, thorough physical inspection will be done when shipment is received in our warehouse. All items must also be shipped back to Arrow Diesel USA in its original packaging and boxes. All shipping costs for the returns are the responsibility of the customer and will not be covered by Arrow Diesel USA.

 

Any returns after 45 Days will incur a restocking fee of 15% at the time of issuing the refund. All returns will only be accepted if items are unused, thorough physical inspection will be done when shipment is received in our warehouse. All items must also be shipped back to Arrow Diesel USA in its original packaging and boxes.
To initiate a return, send an email to: [email protected]
Or give us a call at: +1.855.343.7600
 
Shipping Costs
Arrow Diesel USA does not assume any liability for covering costs of returns for orders placed. Shipping Costs for returns are strictly the customer’s responsibility. All returns will be sent to our distribution center:
12239 Montague St.
Pacoima, CA 91331
ARROW DIESEL USA WARRANTY POLICY
As an ISO Certified Manufacturing Facility, Arrow Diesel USA ensures that all our Heavy Truck Engine Parts meet or surpass our strict quality control protocols. All our parts are covered by a 1 Year/100,000 Mile guarantee, whichever comes first.

 

 

Arrow Diesel USA Heavy Duty Engine Truck Engine Spare Parts Offers 45 Day Returns on all order on our website: www.Arrowdieselusa.com